Customer Spotlights

From Spreadsheets to Automation... Ideal Option

Jul 15, 2020, 14:38 PM by System.Collections.Generic.List`1[Telerik.Sitefinity.Model.IDataItem]
When Ideal Option's previous credentialing solution couldn't handle their expanding needs, CredentialStream proved the ideal solution with a smooth implementation process.

Ideal Option


Ideal Option is a national leader in office-based medication-assisted treatment for addiction to opioids and other substances. They operate 70+ outpatient clinics across 10 states. CredentialStream provided them with the credentialing and privileging solution they needed to easily track provider licenses across multiple states. Bolt reporting enabled key automation of credentialing workflow processes to stay on top of key deadlines.


Their Challenges:

  • Unreliable software
  • Endless paperwork
  • Providers/Patient matching
  • Remote work due to COVID-19