A CVO supports the individual facilities in the credentials verification and application processes. CVOs strive to develop a workflow methodology, which balances efficiency and high level customer service for their facilities and providers. Workflow is defined by the Business Dictionary as a “Progression of steps (tasks, events, interactions) that comprise a work process, involve two or more persons, and create or add value to the organization’s activities.” We often see these workflows used by Credentials Verification Organizations.
CVO's follow three types of processes: